GENERAL INFORMATION FOR ALL PARTIES
Thank you for your interest in having your special event at Chun Wah Kam Noodle Factory at Kapolei. We hope that the information here will answer all your questions and provide you with great insight to what we offer here at CWK.
RESERVATION AND HEAD COUNT
To reserve a date and time for your event, you must sign an Event Contract. To ensure proper staffing and food preparation, your Final Guest Count and menu choice are due 5 days prior to your event. A minimum of 20 adults is required. If we do not receive a Final Guest Count with a minimum of 20 adults at this time, the tentative count in your Event Contract will be considered as the Final Guest Count and you will be charged accordingly. The Final Guest Count is not subject to reduction. Children 5 and under are charged at a reduced price.
A deposit and credit card information are required at the time you book your event. Deposits are applied to the total cost of the event.
For parties up to 100 people, the deposit amount is $300.
For parties of 101-160 people, the deposit amount is $500. If the entire dining room is desired and the final head count does not maximize the entire room, there will be a $400 fee for use of the entire dining room. This is not a deposit and does not apply to the total cost of the event.
If a written cancellation of the event is received at least 1 month prior to the event, a full refund of the deposit will be given; if written notice is given less than a month but at least 2 weeks prior to the event, a 50% refund will be given. No refund of the deposit will be given if a written cancellation of the event is received less than 2 weeks prior to the event.
Final Payment—based on the Final Guest Count and the menu chosen—is due on the day of the event in the form of cash or credit card. No personal checks are accepted. Business checks are accepted with pre-approval from the Manager.
All events are set up to be as intimate as possible. We arrange the tables cafeteria-style, in long rows, side by side.
You are welcome to bring table decorations (centerpieces, favors, table covers, etc.) and balloons (as long as they are tied down). However, we ask that you do not tape, staple or affix anything to the walls, floors, ceilings or fixtures.
We will provide WHITE plastic table cloths for all tables. If another color is preferred, it is up to the CUSTOMER to provide it.
Decorations are the responsibility of the guest and may be put up one hour prior to the start of the event and must be removed no later than the end of the contracted time for the event.
FOOD AND BEVERAGE SERVICE
Food will be served in chafing dishes to keep it warm.
Beverages will be served in pitchers.
Food and beverages will be set up buffet-style for the guests to serve themselves. Enough food will be provided for the Final Head Count. Food is not unlimited.
OUTSIDE FOOD AND BEVERAGE
All food and beverage items must be purchased from CWK.
NO food and beverage, alcoholic or otherwise, may be brought into CWK with the exception of a special purpose cake.
A fee of $150 per item is charged for any outside food or beverage brought into CWK in violation of this provision.
Any entertainers (clowns, DJs, musicians, magicians, balloonists, etc.) must be pre-approved by a Manager. If less than the entire restaurant is reserved, any sound systems, karaoke machines, projectors, etc. must be pre-approved by a Manager.
EVENTS AFTER HOURS
Events may be hosted between the hours of 10 a.m. and 7 p.m, Monday thru Saturday. 10 a.m. to 4 p.m. on Sunday.
If pre-approved by a Manager, an event may be held after 7 p.m for a charge of $100.00 per hour up to 10 p.m.
Any event extending more than 15 minutes beyond the contracted time will also result in a charge of $100.00 per hour or portion thereof.